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Account & data

Fixing wrong opponent counts

Recount opponents, check uploaded replay files or re-run saved custom-build matching without wiping your games.

Updated

Open Settings → Backups & data and find Repair my data. Each repair saves a Before action snapshot before changing derived records. Your existing game history stays in place.

Choose a repair

ActionWhat it doesWhen to use it
Recount opponent recordsRebuilds opponent totals from saved games and attempts missing opponent identity linksOpponent game counts look inflated or out of date
Re-check replay archiveChecks already uploaded original replay files and clears stale availability markersA game claims an archived replay is available, but its download is missing
Re-run custom-build matchingMatches all saved games against your current saved build definitions using their available game detailsBuild labels are stale after editing your definitions

Wait for the result

  1. Press the relevant repair button once. Repair started means the backup succeeded and the repair was accepted.
  2. Wait for the result in your notification bell. If the repair fails, the notification links back to Backups & data.
  3. Each type of repair has a one-hour cooldown. A running import or another data action can also ask you to wait; finish it before retrying.

A re-check cannot recreate a missing file

If a replay or its details were deleted, keep the local SC2Replay file and click Re-sync in the desktop app. An archive re-check only verifies files already uploaded.

If backup storage is unavailable, the repair does not start. For persistent errors, use Report a problem with your diagnostics. Avoid wiping history just to fix opponent totals.

Still stuck? Email responsecoaching@gmail.com — include what you clicked. For desktop app issues, see Desktop support tools for version availability and Help > Copy support info. For website issues, attach a screenshot if useful.